Looking for industry-leading support in creating exquisite client experiences that lead to stronger retention, more referrals, and year-round sales? 

The luxury market isn’t going anywhere -- but it is changing.

Shifting to an affluent sales model is the most proven and effective way to grow your business in any economy by leveraging your greatest resource: your relationships.

Spending hours curating the perfect Instagram grid that gets hidden by the algorithm 

Blasting out hasty, high-pressure marketing emails after months of not reaching out 

Offering Large-Scale Events that Your Affluent Clients are less likely to attend 

Without a clear plan, timeless strategies are put on the backburner in favor of so-called silver bullets that don’t deliver: 

If you’ve ever thought, “Retention of clients shouldn’t be so hard for jewelers…”

The good news is you’re right!

With a relationship-focused framework, you can become the go-to jeweler for wealthy collectors in your community (and gain their trust for generations to come!)

You have a gold mine waiting in your contacts – and we have the tools to help you reach your goals with a simple approach to luxury clienteling.

What does this mean for YOUR jewelry business? 

Across the board, we’ve seen our private clients maintaining the momentum that they’ve gained over the last few years. 

An automated greeting on birthdays and anniversaries isn’t enough – not if you’re hoping to have your jewelry bought to celebrate such occasions!

Which is why we preach a personalized approach… 

So while our process always begins with an audit of your books to determine your top 20%, 10%, and 5% of collectors, your strategy is uniquely customized to support you in event planning, collection launches, gifting initiatives, and more based on YOUR goals. 

We only take on a limited number of private clients to provide our signature luxury standard. 



Hi, I'm Kathleen Cutler, 

and I'm the founder of The Luxury Client Partners. For more than a decade, we've been leaders in the luxury client space. 

My journey started as an outdoor adventure guide to ultra-high-net-worth individuals, and for the past 10 years, I’ve worked exclusively in the high-end jewelry industry honing my skills with 7-figure brands to combine the conveniences of modern technology with the power of old school relationship-building.

Now, I’m pulling out all the stops in done for you services to help jewelry business owners ramp up FAST to attract, sell, and retain affluent clients, so that your business doesn’t just survive this uncertain time -- but positively THRIVES in any economy. 


Statistically, it can take up to 5x more time, money, and effort to capture a new client than it does to retain a current one. We want to make sure that we are taking care of the clients who’ve already purchased from us with a sales process that’s all about connection. 

Sold $10k ring to existing client

3 New Projects from 90 Minutes of work 

$43k Job from Connection 

Easy Emerald Earring Sale